Privacy Policy
Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms laid out in this policy. Your privacy is of utmost importance to us, and we are committed to safeguarding your information. If you have any questions, please contact us. This website is owned by Shihab Solutions FZE with registered offices at SRTI Park, in the Emirate of Sharjah, U.A.E.

Data Collection

We collect certain types of data to provide and improve our services. This includes personal information such as your name, contact details, and billing information, which is necessary for processing transactions and delivering requested products or services. Additionally, we may gather non-personal information, such as device information, IP addresses, and website usage data, to enhance our services, understand user preferences, and optimise the overall user experience.

We employ various methods to collect data, ensuring a seamless and secure user experience. Information provided directly by users, such as during account creation or transaction processing, is one way we gather data. Additionally, we may use cookies and similar technologies to automatically collect certain information when you interact with our website. These technologies help us track usage patterns, tailor content, and improve functionality. Rest assured, we prioritise data security and adhere to best practices to protect your information.

By using our services, you consent to the collection and processing of your data as outlined in this policy. You have the option to control certain aspects of data collection through your browser settings or account preferences. While some data is necessary for the core functionality of our services, you can choose to limit the collection of non-essential information. We are committed to transparent data practices, and our users' ability to manage their preferences is a cornerstone of our approach to responsible data collection.

Data Usage

We collect your personal data for a few important reasons. First off, it helps us provide the services you've asked for—things like getting your products to you smoothly and handling payments securely. But we also use your data to make our services even better and to make your experience with us top-notch. This involves looking at how you use our website and asking you about your preferences through surveys. With this info, we tweak our services to fit your needs just right.

Cookies & Tracking Technologies

We employ cookies and similar tracking technologies to enhance your interaction with our website. These technologies assist in analysing user behaviour, personalising content, and optimising overall site functionality. You can manage your cookie preferences and disable them through your browser settings. By continuing to use our website, you indicate your consent to the use of cookies and tracking technologies.

Links to Other Websites

Our Website may contain links to third-party websites. These links are provided solely as a convenience to you. We have no control over the content of these websites or their policies. We do not endorse or accept any responsibility for the content or use of third-party websites.


We prioritise the security of your personal information. We employ robust measures to safeguard against unauthorized access, disclosure, alteration, and destruction of your data. Our commitment is to maintain the confidentiality and integrity of your information, ensuring a secure environment for your interactions with our services.

Child Privacy

We do not knowingly collect, process or store any data relating to users under the age of 18. If you become aware of a user under the age of 18 that is using our services, please get in contact with us immediately so that we can delete any data relating to them.

Legal Data Rights

We are committed to respecting and upholding your legal rights concerning the privacy and protection of your personal information. You have the right to access, correct, or request the deletion of your data. Please don’t hesitate to contact us if you wish to exercise your rights or want to know more.

Changes to Our Privacy Policy

We may make changes to this privacy policy at any time. Please check back here regularly for the latest version.

Contact Information

If you have any questions or would like to exercise your data rights, then please contact us at